Frequently Asked Questions
Everything you need to know about your Zephta® beauty experience.
Are Zephta® products cruelty-free?
Yes, we are committed to ethical beauty. All Zephta® products are 100% cruelty-free and never tested on animals at any stage of production.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey directly to your door.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it within 30 days for a full refund or exchange.
Do you ship internationally?
Yes, Zephta® ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and are calculated at checkout.
Are your ingredients safe for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend checking the full ingredient list on the product page or performing a patch test first.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.